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Trust and Safety Specialist

Contract type

Location

San Francisco, CA

Specialty

Salary

$120.00/hour

Remote

Yes

Reference

518016

Contact name

Barton Bromley

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Job description

The Sage Group’s client, an AI safety and research company working to build reliable, interpretable, and steerable AI systems — with a mission to ensure AI is safe and beneficial for both customers and society — is seeking a Trust and Safety Specialist, with human trafficking case platform experience.


What they will do:

  • First priority: review human trafficking cases on our platforms. This includes:

    • reviewing accounts flagged by new detection queries

    • deciding whether activity violates our trafficking policy (for example deceptive job recruitment, advertising tied to third-party control, and forced labor linked to scam operations)

    • writing clear case notes, and escalating anything that suggests imminent risk to a person.

    • The goal is to build a working review queue and get enforcement running this quarter.

  • Second priority: back up review of NCII cases under our existing SOP.

What we’re looking for:

  • 2+ years in trust and safety, investigations, or antitrafficking work (a platform, NGO, or law enforcement background all fit)

  • Working knowledge of how trafficking shows up online, including recruitment, labor exploitation, and commercial sexual exploitation

  • Account-level investigation skills: following a pattern across accounts, not just judging single messages

  • Clear, neutral written case notes and sound judgment on when to escalate

  • Comfort using AI tools and working from an SOP

  • Able to work with sensitive and potentially distressing content

  • Nice to have: experience with image-based abuse, for the NCII backup work

  • Nice to have: a second language, especially Russian, Mandarin, or Southeast Asian languages


Duration: 6 months to start, potential extension and contract to hire
Compensation: $120 hour
Location: 100% remote in USA

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At this time we are only accepting applications from US, CAN, UK

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