Technical Program Manager, Jira Specialist

One of The Sage Group’s clients is looking for a Marketing Technical Program Manager, Jira Specialist, to lead a Jira implementation, help build strategic requirements and execute those plans, and has successfully rolled out Jira instances before in marketing, ideally in a Fintech setting. The client is a financial technology company.

About the Role:

Client is looking for a seasoned Jira expert to lead the architecture and implementation of a centralized project management system for the Marketing organization. Current workflow spans multiple tools (Jira, Asana, Google Docs), with inconsistent structures and practices across teams.
This role will serve as the primary technical and strategic lead in defining, building, and launching a Marketing-wide Jira instance that supports cross-functional workflows, automation, reporting, and AI-powered efficiency—ultimately becoming the single source of truth for Marketing work.

What You’ll Do:

? Audit existing Jira instances across Marketing to assess consolidation vs. refactor paths
? Co-define the project management architecture with the Marketing Ops team: ? Ticket types, hierarchies, workflows, fields, and templates
? Naming conventions, issue states, and intake models
? Build the new Jira system (goal is by EOY) including:
? Custom workflows for teams (e.g. Brand, Lifecycle, Creative, PMM)
? Automation rules to streamline intake, notifications, and stage movement
? Reusable templates for campaigns, launches, and brief intake
? Reporting dashboards for exec, manager, and IC needs
? Integrate Jira with other critical tools:
? Slack (for alerting, updates)
? Google Docs (for brief ingestion, status docs)
? AI-powered functionality (ticket quality review, summarization)
? Document the setup and train internal stakeholders on how to use the system effectively
? Advise on governance, maintenance, and future-proofing

Requirements:

? 8+ years working with Jira per above, deep hands-on experience designing and building Jira instances multiple times successfully (ideally for marketing or operations teams) and 8+ years technical program management in marketing
? Ability to balance technical setup with process design and usability
? Strong familiarity with:
? Jira Software (Cloud)
? Jira automation (no-code and custom)
? AI Automation Apps (Zapier, Slack bots, etc.)

? Experience working with or adjacent to:
? Marketing Ops or Project Management in SaaS or FinTech companies
? Stakeholders across Brand, Creative, Product Marketing, and Lifecycle
? Comfort operating independently in an ambiguous, high-trust environment
? Contract Scope: Define + implement system; document + train key stakeholders + ongoing system managers

Able to work with Client to provide:

? A clear vision of the system goals
? Team-specific requirements and workflows
? Access to relevant stakeholders and systems

Location: 100% remote in USA
Duration: 3-4 months to start, plus extension potential
Compensation: $80-100hr DOE